This Privacy Policy explains how Eduro Global (“Eduro Global”, “we”, “us”, “our”) handles personal data through the Eduro Fee mobile application (the “App”), available on Android and iOS.
Eduro Fee is built for schools and educational institutions (“Institutions”) to record student fee information and keep parents and guardians informed. Two groups use the App:
Students are not expected to hold their own Eduro Fee accounts. Their information appears in the App because an Institution or a parent has entered it, for the purpose of administering and communicating school fees. If a future version of the App introduces direct student accounts, this Policy will be updated first, with the additional safeguards described in Section 5.
| Category | What it includes | Source |
|---|---|---|
| Account & contact data | Name, mobile number, email address (if provided), role, login credentials | Entered by the user or the Institution |
| Student information | Full name, class/section, roll or admission number, and, where an Institution chooses to record it, date of birth and fee category | Entered by Institution staff |
| Parent/guardian details | Parent or guardian name, mobile number, and relationship to the Student | Entered by Institution staff or self-provided at account creation |
| Fee & payment records | Fee heads and amounts due, amounts recorded as paid, due dates, receipt numbers, and payment mode noted by the Institution (e.g., cash, cheque, bank transfer) | Entered by Institution staff |
| Device & usage data | Device model, OS version, app version, crash/diagnostic logs, approximate IP-based location, general in-app activity | Collected automatically |
| Support communications | Messages, screenshots, or details you share when contacting us for help | Provided by you |
What we don't collect today: Eduro Fee does not currently offer online fee payment. We do not collect or store card numbers, UPI IDs, net-banking credentials, or any payment instrument data. See Section 6 for what changes if online payment is introduced later.
We use the information described above to:
Where India's Digital Personal Data Protection Act, 2023 (“DPDP Act”) applies, we process personal data on the following bases:
Institutions act as the primary point of contact for students and families and are responsible for obtaining any consent required under applicable education or data protection law before entering Student or Parent/Guardian information into the App.
Most Students whose information appears in Eduro Fee are children. We take the following approach, consistent with Section 9 of the DPDP Act:
Current state. Eduro Fee is a fee tracking and communication tool. Institutions record how much is due and how much has been received (for example, after a payment made in person, by cheque, or by bank transfer arranged outside the App). The App does not process, transmit, or store any payment instrument data, and no online transaction takes place inside the App today.
Future online payments. We may in the future add the ability to pay fees online within the App, through a licensed, RBI-authorised payment aggregator or gateway. If we do:
We share personal data only as needed to run the App:
We do not sell, rent, or trade personal data, and we do not share Student or Parent/Guardian data with advertisers.
We retain personal data for as long as the associated Institution account remains active, and for a reasonable period afterward to meet accounting, tax, and other legal record-keeping obligations that apply to fee and financial records (which can run to several years under applicable Indian law). Device and diagnostic logs are generally kept for a shorter period for troubleshooting purposes. When data is no longer needed, we delete it or render it non-identifiable.
We use reasonable technical and organisational measures to protect personal data, including encryption of data in transit, access controls limiting who can view Institution and Student records, and role-based permissions within the App. No method of transmission or storage is completely secure, and we cannot guarantee absolute security — if we become aware of a breach affecting your personal data, we will notify affected users and relevant authorities as required by applicable law.
Subject to applicable law, you may have the right to:
Because Student and fee records are entered and managed by Institutions, we ask that requests relating to a Student's data are first directed to the Student's school where possible; we will still action any request sent to us directly at the contact in Section 13.
Our service providers may store or process data on servers located outside India. Where this happens, we take steps to ensure the recipient provides an appropriate level of protection, and we do not transfer personal data to any country or territory that the Government of India restricts by notification under the DPDP Act.
We may update this Policy from time to time, including as we add features such as online payments. We will post the revised Policy in the App and update the effective date above; where changes are material, we will provide additional notice (for example, by in-app message or email) before they take effect.
For questions, requests, or complaints about this Policy or your personal data, contact our Grievance/Data Protection contact using the details below.
Entity: Eduro Global App: Eduro Fee (Android & iOS)
Contact: dhenutechnologies@gmail.com Governing law: India